Consumer law gives a faster, simpler forum for many everyday disputes — from a rejected insurance claim to a builder who has not delivered a flat on time.
Matters handled
- Complaints before the District, State and National Consumer Disputes Redressal Commissions under the Consumer Protection Act, 2019
- Insurance claim repudiation — health, motor, life and property
- Deficiency in banking, telecom, education, travel and other services
- Defective goods and unfair trade practices
- Complaints before the Real Estate Regulatory Authority (RERA) for delayed possession, refunds with interest and builder defaults
- Appeals against consumer and RERA orders
Time limit
A consumer complaint should generally be filed within two years from the date the cause of action arose.